Customer Relations Database

Currently we cannot track if a client who accesses the SSP has also been tested or has received Narcan. We cannot track if they are a client of Client Services, if they have seen their primary care provider, are in treatment for HIV, or are completing their treatment to be cured of Hepatitis C. A central database would not only consolidate services across the agency, but would also be vital to coordinate care and track health outcomes -whether that is attaining an undetectable viral load in the case of HIV or achieving a cure in the case of HCV. It would also allow APW staff to provide and track information related to clients accessing information related to sexual and reproductive health, HIV/HCV/STI information, and safer sex materials and information at primary sources such as AIDSinfo U.S. Department of Health and Human Services and MedlinePlus U.S. National Library of Medicine.

Project Details

Organization Name

AIDS Project Worcester

Organization Type
Community-based organization
Project Lead


Start Date
October 2, 2017
End Date
April 30, 2018
Funding Amount
General Public
Health care Provider
Public Health Professional
Hispanics/Latin Americans