Elaine Hicks, MS, MPH, MCHES - Ms. Hicks will serve as an Expert on Call to exclusively collaborate with the Health 12 at NOLA Public to support the program, extend the educational offerings of the program, promote the program, provide health information in-service training for library staff, and offer health information education to the New Orleans Public Library community in collaboration with the Health 12. The Expert on Call will be physically located at the Tulane University and receive program assignments from the NNLM SCR Community Engagement Coordinator. Projects will be assigned by the Health 12. Duties will include developing and offering a health information outreach program for the NOLA Public library system, with the goal of having educational programming integrated into each branch within the system. Goals and Objectives: 1. Assist the Health 12 located within the NOLA Public Library system. 2. Making authoritative health information and health education accessible to the public. 3. Providing education in locating, understanding and accessing quality health information. 4. Increasing understanding and engagement in the Research Program. 5. Providing education on personal health information which will enable individuals to make informed decisions concerning their healthcare. 6. Offering in-service education to library staff to increase knowledge and skills in providing health information to the community.