Responding to questions involving topics on mental health is challenging even for the most experienced librarian. In Caring for the Mind, participants will learn how to effectively provide mental health information at their libraries. Participants will learn about the reliable electronic resources to consult as well as ways to improve their print collections. Best approaches for handling interactions with emotional patrons will also be discussed.
NLM resources covered in this class include MedlinePlus, DailyMed, as well as other NIH and freely available authoritative resources.
- Recognize the role the library plays in providing mental health information to patrons.
- Apply best practices to respond to questions about mental health information during a reference interview.
- Identify reliable resources for locating mental health information to share with patrons.
- Recall library programs and services that promote mental health awareness
60 minutes, 2 hours, 3 hours, 4 hours