This project will increase access to health information by improving the health literacy attributes of The University of Tennessee Medical Center UTMC. Library faculty will lead an assessment of health literacy sensitive characteristics of the UTMC and will provide a basis for promoting changes in our healthcare system based on evidence. Librarians will partner with UTMC stakeholders and University of Tennessee graduate students to implement assessment tools called the Health Literacy Environment of Hospitals and Health Centers HLEHH. This process will measure five areas of the health literacy environment at UTMC and collect data using established research methods